Office of the Public AdvocateYou can contact OPA by phone 1300 309 337 or by completing the form below.
OPA Advice Service operates from Monday to Friday from 9am to 3pm.
If the Advice Service telephone line is busy, you can leave your contact details and an adviser will return your call within 24-48 hours during business days.
If you have preferred times/days for a call back please let us know in your voice mail so we can try to call you back within those time frames.
We ask that you please only leave or send one message, as duplicate messages lead to delays in responding to all enquiries.
In-person appointments
To book an in-person appointment for advice at the Office of the Public Advocate, please click here, and let us know when you would like to attend the OPA office.
The Office of the Public Advocate is located at: Level 1, 204 Lygon Street, Carlton, Vic 3053.
Changes to OPA's after-hours service for urgent guardianship matters
Except on Saturday or Sunday mornings, any callers ringing after 5am will be asked to ring back after 9am.
The form is below and may take a few seconds to download.
If you have already left a message on OPA’s telephone system requesting a call back, you do not need to complete this form.
