General enquiries

You can contact OPA by phone 1300 309 337 or by completing the form below.

In-person appointments

To book an in-person appointment for advice at the Office of the Public Advocate, please click here, and let us know when you would like to attend the OPA office.

The Office of the Public Advocate is located at: Level 1, 204 Lygon Street, Carlton, Vic 3053.

Increased wait times

OPA Advice Service operates from Monday to Friday from 9am to 3pm, excluding public holidays.

We are currently experiencing higher than usual wait times for enquiries to our Advice Service.

We ask that you please only leave one message, as duplicate messages on the same topic lead to delays in responding to all enquiries.

We thank you for your patience as we answer enquiries as quickly as we can.

Changes to OPA's after-hours service for urgent guardianship matters

Except on Saturday or Sunday mornings, any callers ringing after 5am will be asked to ring back after 9am.

The form is below and may take a few seconds to download.

Cognito.load("forms", { id: "27" });