Contact OPA

Increased wait times

We’re currently experiencing higher than usual wait times for enquiries to our Advice Service.

We ask that you please only leave one message, as duplicate messages on the same topic lead to delays in responding to all enquiries.

We thank you for your patience as we answer enquiries as quickly as we can.

In-person appointments

To book a face-to-face appointment for advice, please click here to let us know when you are available to attend the OPA office.

The Office of the Public Advocate is located at: Level 1, 204 Lygon Street, Carlton, Vic 3053.

Changes to OPA's after-hours service for urgent guardianship matters

Except for Saturday or Sunday mornings, any callers ringing after 5am will be asked to ring back after 9am.

General enquiries

Feedback and complaints

The Office of the Public Advocate is committed to investigating complaints about the services it provides.

Media enquiries

Residential Notices under the Residential Tenancies Act 1997

Request the Public Advocate to make a medical treatment decision (Section 63 form)

Notify the Public Advocate that a medical treatment decision maker has refused significant treatment (Section 62 form)

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Privacy statement and disclaimer

The Office of the Public Advocate will not use any of your personal information that it collects through its website to add you to a mailing list without your consent. Read full statement here.